Service for RAPISCAN SYSTEMS
ELP After Sales
Our partner Rapiscan Systems is one of the leading providers of security products for airports and cargo companies.
In addition to metal detectors and X-ray equipment, the range also includes detection equipment for explosives and drugs. We have been selling the Itemiser® since 1998 and have successfully placed it in German-speaking Europe.
Since airports are particularly safety-critical and depend on fast, reliable service, we have established intensive service support for Rapiscan Systems products.
Our services in Germany
- Operator and administrator training
- Repairs with original manufacturer spare parts
- Proper equipment disposal
For the following products
- Itemiser® DX
- Itemiser® 4DX
- Itemiser® 4DN
- Itemiser® 3
- Itemiser® 3e
Service contract
| Basic | Premium | |
|---|---|---|
| Annual maintenance incl. Maintenance report | ✓ | ✓ |
| Service hotline 24/7 and ticket system | ✓ | ✓ |
| Software updates | ✓ | ✓ |
| Incl. Spare parts | ✓ | |
| Loan unit during the repair | Possible for a fee | ✓ |
| Annual administrator training | ✓ |
